Shipping policies

Shipping and processing

Order processing

★ processing time is up to 6 business days ★

★ all items are shipped from Tel Aviv via Israel post ★

 

Shipping methods

★ standard shipping - no tracking ★
★ upgraded shipping - with tracking ★

​

Estimated delivery dates
★ standard shipping - no tracking ★
Europe- between 2-5 weeks
Other countries- between 2-7 weeks

​

★ upgraded shipping - with tracking ★

Europe- between 1-2 weeks
Other countries- between 1-3 weeks
 

please pay attention that there might be shipping delays that are beyond my control in peak shopping season like the holidays, if you need the shipment for a certain date, I recommend upgraded shipping

​

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply.
I'm not responsible for delays due to customs.

​

Unclaimed packages \ wrong address

if a package is unclaimed by the buyer, it will be shipped back to me.
after the package arrives, a refund will be issued for the returned product

★ I will not issue a refund for the shipping cost
★ if a buyer provided wrong shipping address \ did not claimed their package,
I will not be held responsible for the shipping charges.
★ if the buyer wants me to re-ship the item, they will have to pay for shipping
★ I'm not responsible for any additional fees

​

​